What Is Considered a Plumbing Emergency for Homeowners?

A plumbing emergency is any issue that risks water damage, loss of service, or health hazards and cannot wait. Common emergencies include burst pipes, active leaks, sewer backups, major drain clogs, no hot water, failing or overwhelmed sump pumps, water heater leaks, and damaged underground water or sewer lines. Lanz offers 24/7 dispatch for these situations. Comfort Family members receive priority service and no after-hours emergency fee.

• Turn off the nearest shutoff valve and power to affected equipment.
• Avoid using fixtures that are backing up.

Updated: 2025-11-04

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