Frequently Asked Questions About Plumbing & HVAC
Have questions about Plumbing & HVAC repairs, maintenance, common problems, or installation costs? Explore helpful answers from Lanz Plumbing, Heating & Cooling, Inc. to understand common home service issues, available solutions, and what to expect when scheduling professional service.
TopicHeat Pump
Heat Pump
5 questions
Why Is My Heat Pump Not Cooling on Hot Days?
A heat pump not cooling on hot days usually means there’s a problem with refrigerant charge, airflow, controls, or the reversing valve. The most common cause we see is low refrigerant from a leak, which prevents heat from being absorbed and moved outside.
Can I service my heat pump myself safely and effectively?
You can handle basic heat pump upkeep, but full servicing should be done by a pro. Change or clean filters monthly. Keep the outdoor unit clear and protected from high winds. Professional annual service is recommended to measure airflow and refrigerant charge, check for leaks, seal ducts, inspect electric terminals, and verify controls and thermostat operation. DIY refrigerant or electrical work is not safe and can…
What is the average lifespan of a heat pump system?
A heat pump’s lifespan varies with maintenance, installation quality, and run time. In Champaign and Urbana, our technicians perform maintenance visits or tune-ups to verify airflow, refrigerant charge, electrical connections, and thermostat operation. Rather than a single annual visit, we recommend twice-annual maintenance checks designed to account for both heating and cooling demands. Monthly filter care and…
What Is The Average Cost To Service A Heat Pump Annually?
There isn’t a single “average” annual price listed on our site. Your cost depends on the system, its age, and what the visit includes. We use flat-rate pricing, and a technician will confirm costs on site. Many customers join our Lanz Comfort Family for savings and twice-yearly tune-ups. We service all brands and offer 24/7 emergency response with no after-hours fee. Typical maintenance checks include refrigerant…
Why Is My Heat Pump Running But Not Cooling Properly?
A heat pump that runs but won’t cool usually has restricted airflow, an incorrect thermostat setting, dirty coils or filters, or a refrigerant issue. Change or clean the filter monthly. Our EPA-certified techs measure airflow, verify refrigerant charge, check for leaks, tighten electrical terminals, and confirm thermostat operation. Schedule tune-ups twice a year in spring and fall to prevent cooling loss. We…
Still Have Questions?
Our experienced team is here to answer your questions and help you find the right solution.